Please read these terms carefully before using our services
Welcome to Sufia Roots. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
We make every effort to display our products accurately, including descriptions, images, and pricing. However:
When you place an order through our Services:
All prices are in USD and are subject to change without notice. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
Delivery terms and conditions:
For detailed shipping information, please refer to our Shipping Policy.
We offer a satisfaction guarantee on all our products. If you are not satisfied:
Contact us within 24 hours of delivery for returns, exchanges, or refunds. Products must be unopened and in original packaging.
For complete return procedures and conditions, please see our Returns & Refunds Policy.
All our products meet strict quality and safety standards:
Upon receipt of your order, you are responsible for proper storage and handling. Follow all product labels and storage instructions to ensure food safety.
You agree not to use our Services for any unlawful purpose or in any way that:
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Sufia Roots or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our Services will be uninterrupted, error-free, or completely secure. You use our Services at your own risk.
To the maximum extent permitted by law, Sufia Roots shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability shall not exceed the amount you paid for the products in question.
These Terms shall be governed by and construed in accordance with the laws of the State, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court to prevent infringement of intellectual property rights.
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified to you via email or through a prominent notice on our website.
Your continued use of our Services after any changes constitutes acceptance of the new Terms.
If you have any questions about these Terms and Conditions, please contact us:
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.